"I just wanted to mention what an outstanding job Matthew of the Lone Tree store, did on Wednesday, November 26th (the day before Thanksgiving).
I have a very good friend whose father passed away. We needed to have 15 photos and 2 poster size prints done by that evening (with frames) to take to the funeral home on Friday, November 28th (and of course everything is closed on Thanksgiving).
We went in Wednesday afternoon to start this project. Matthew was very kind, understanding, and professional - just the manner my friend needed. He sat us down at the machine to scan through our DVDs (more than 1500 pictures!) and place our order. As closing time was growing near for the lab, he let us know so we could pick up the pace. He asked the lab tech if she minded staying a little late to give us extra time - definitely going above and beyond his duties. He also was kind enough to take a picture of her father's 50 year yearbook and scan it in so we could have it framed. He also provided valuable advice on a very old original photo (almost 50 years old) on how best to enlarge and display it. Once the pictures were done, he helped us with getting 20 pictures on a DVD that would be shown during the funeral. We then started to decide what frames would look best with the pictures and made our selections.
Once we were finished (and this was after a few hours of Matthew's time), he was kind enough to make sure the frames were packaged up carefully so as not to get harmed, and help carry them to our car.
I cannot say enough how impressed we were of the service we received from Matthew at Mike's Camera. During an emotional time like this, it was nice to have someone be "there" for us, take us serious, and get the job done."
-- Angelle P.
"Too often in our weary world, we hear only negative feedback. I wanted you to hear some that is positive and well deserved.
Our organization recently ordered 10 digital prints from Mike’s Camera and had them matted, framed and labeled at your Boulder site. From the moment John spoke with me about the possibilities for the series of pictures to the delivery of the final product, I knew I was in good hands as he handled the complete order with ease and professionalism. Even so, as I unwrapped the framed pictures, I was not totally prepared for the very high quality and fine workmanship that obviously went into the process of creating hanging works of art... They look gorgeous!
Many thanks – and kudos -- to the talented staff at Mike’s Camera! You folks are a class act."
-- Sue L., Broomfield, CO
"I'd like to let you know of the excellent service I received... I recently bought a new digital SLR and lens at Mike's and spent much time (in several visits) talking to Brian, weighing the options, features, etc. He let me "play" with the cameras and gave honest and helpful advice. Brian was always helpful, friendly, and engaging - from my point of view he provided exemplary service. His service was the reason I bought at Mike's instead of on-line."
-- Thomas W., Boulder CO
"I just wanted to thank you for exceptional customer service and for taking care of me yesterday when I bought my Nikon D40... I'm so happy that I went to Mike's Camera! I will definitely be recommending you to anyone that has any camera needs. Let me know if there is a mailing list or something that you can add me to for tips or news."
-- Margaret T., Boulder, CO
"Over the years I have bought cameras, etc, for my personal use and for my school [from you]. The main reason was how honest and knowledgeable your staff is. About a month ago, for the first time I needed help with a faulty camera.
Jennifer... listened to me, understood the issue... and we had a very satisfactory resolution. In these trying times, it is nice to know there are businesses that put the customer first and not their bottom line. In my opinion that is what separates the great business from the rest."
-- Dr. Joseph F., Denver, CO
"My Family are so excited and happy with the pictures your printed for us.
Thank you so much for the great quality and service!"
-- Lee, Boulder CO